BSB40520 - Certificate IV in Leadership and Management

Who is This Course For?

This business course is for learners who currently work or are wanting to develop the skills and knowledge to work as a Coordinator (Business Operations), Warehouse Team Leader, Distribution Centre Supervisor, Supervisor, Line Manager, Leading Hand, Production Supervisor, Sales Team Manager, Team Leader, Frontline Sales Manager or Freight Administrative Supervisor in the following industries:

• Automotive Manufacturing

• Warehousing and Storage

• Business Administration

• Retail Management

• Environmental Health

• Customer Service

• Purchasing and Procurement

• Logistics

About This Course

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams. They apply solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources.

Course Duration

12 months

Units of Competence

Students will be required to undertake 12 units of competence including 5 core and 7 elective units. Course units are delivered sequentially and should be completed over a 12-month period.

Core Units

BSBLDR411 - Demonstrate leadership in the workplace

BSBLDR413 - Lead effective workplace relationships

BSBOPS402 - Coordinate business operational plans

BSBXCM401 - Apply communication strategies in the workplace

BSBXTW401 - Lead and facilitate a team

Elective Units  

BSBCMM412 - Lead difficult conversations

BSBCRT411 - Apply critical thinking to work practices

BSBCRT413 - Collaborate in creative processes

BSBOPS403 - Apply business risk management processes

BSBOPS404 - Implement customer service strategies

BSBPEF402 - Develop personal work priorities

BSBSTR401 - Promote innovation in team environments

Delivery  

There are 2 options available for learners to complete this course. Learners may elect one or any of the following study options.  

• Online: 100% self-directed online learning with access to pre-recorded tutorials for all units. Enrol anytime.
• Classroom: Classroom attendance 4 hours per week at our Kilmore Campus. 4 Intakes per year. Ask us about the next intake date.

Entry Requirements 

This is an open entry course with no pre-requisites required for entry. 

We do recommend that all learners applying for entry to this course:

• Have completed Year 10 or above or equivalent.
• Are able to use a computer to produce documents. 
• Have Microsoft Office (or freeware equivalent) installed on their computer. 
• Access to a reliable high-quality internet connection. 
• Adequate literacy/numeracy skills. 

Next Steps

To take the next steps into your learning future: 

View and download the course brochure to learn more about this course. 

Book an appointment to speak with a Course Specialist to learn more about this course and your learning options.

Contact us via email to discuss your study options.

Apply to enrol today to develop your skills and knowledge in communication, time management, sustainability and customer service.