BSB30120 - Certificate III in Business

Who is This Course For?

This course is for learners who currently work or are wanting to develop the skills and knowledge to work as a Medical Receptionist, Records Clerk, Administrative Assistant, Customer Service Representative, Medical Secretary in the following industries:

• Customer Service

• Local Government Administration

• Ancillary Health Services

• Business Administration

• Other industries where role functions are similar

About This Course

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.

They apply a broad range of competencies using some discretion, judgment, and relevant theoretical knowledge. They may provide technical advice and support to a team.

Course Duration

12 months

Units of Competence

Students will be required to undertake 13 units of competence including 6 core and 7 elective units. Course units are delivered sequentially and should be completed over a 12-month period.

Core Units

BSBCRT311 - Apply critical thinking skills in a team environment

BSBPEF201 - Support personal wellbeing in the workplace

BSBSUS211 - Participate in sustainable work practices

BSBTWK301 - Use inclusive work practices

BSBWHS311 - Assist with maintaining workplace safety

BSBXCM301 - Engage in workplace communication

Elective Units  

BSBDAT201 - Collect and record data

BSBTEC301 - Design and produce business documents

BSBPMG430 - Undertake project work

BSBTEC302 – Design and produce spreadsheets

BSBTEC303 - Create electronic presentations

BSBWRT311 - Write simple documents

BSBCRT412 - Articulate, present and debate ideas

Delivery  

There are 2 options available for learners to complete this course. Learners may elect one or any of the following study options.  

• Online: 100% self-directed online learning with access to pre-recorded tutorials for all units. Enrol anytime.
• Classroom: Classroom attendance 4 hours per week at our Kilmore Campus. 4 Intakes per year. Ask us about the next intake date.

View and download the course brochure to learn more about this course. 

Full Course Fee $ 1435.50

Next Steps

To take the next steps into your learning future: 

• Contact us to discuss your study options.
• Book an appointment with a Course Specialist to learn more about this course and your learning options.
• Enrol Now to complete your Enrolment.

Study Mode  

There are 2 options available for learners to complete this course. Learners may elect either of the following study options. 

• Online/Distance: 100% self-directed online learning with access to pre-recorded tutorials for all units. Enrol anytime.
• On Campus: Classroom attendance 4 hours per week at our Kilmore Campus. 4 Intakes per year. Ask us about the next intake date.

Entry Requirements 

This is an open entry course with no pre-requisites required for entry. 

We do recommend that all learners applying for entry to this course:

• Have completed Year 10 or above or equivalent.
• Are able to use a computer to produce documents. 
• Have Microsoft Office (or freeware equivalent) installed on their computer. 
• Access to a reliable high-quality internet connection. 
• Adequate literacy/numeracy skills.